The Youth and Family Support Worker reports to the Director of Quality Assurance / Clinical & Behavioral Services and is charged with providing in-home support services to children, adolescents and families in team with the Clinician. This is a salaried, exempt position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Meet with DCF, area lead or other referring representative at time of referral / intake to discuss family goals and reason for referral.
Provide ongoing case consultation and information to referral source during services.
Participate in all meeting reviews, and family team meetings, as requested by family and referral sources.
Provide counseling for children, adolescents and their families, as requested by the family.
Provide advocacy and treatment services for family as necessary and as requested, as well as attend meetings as needed and as requested by the family.
Provide direct services, including but not limited to:
Transportation to appointments and meetings;
Accessing concrete services such as furniture, food and memberships at the YMCA, etc.;
Making referrals to other services such as outpatient therapy.
Work independently and as a team with assigned Clinician to achieve treatment goals.
Maintain consistent, accurate communication with all people providing treatment, as needed.
Document in writing all direct contacts with clients and all contacts related to clients (i.e. phone calls with people providing treatment, etc.).
MARGINAL DUTIES AND RESPONSIBILITIES
Participate in weekly supervision with supervisor, and attend staff meetings.
Participate in, in-service trainings as offered at Wayside and Venture
Participate in ongoing educational opportunities as required by professional licensing bodies.
Perform other functions as assigned by supervisor.
Manage caseload to meet productivity requirements.
Work cooperatively with all personnel.
Handle projects with a positive manner.
Provide recommendations to regarding ways to improve overall Quality Assurance / Clinical Services operations system.
Support the goals and objectives of the Agency.
Accept responsibility and accountability as part of the position.
PHYSICAL AND MENTAL REQUIREMENTS
Effective written and verbal communication skills.
Proficient skills in Microsoft Office and database software.
Must be effective in interfacing with professionals in community and contracting agencies.
Excellent interpersonal skills.
Ability to function independently with minimum direct supervision.
MINIMUM ACCEPTABLE QUALIFICATIONS
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position: Knowledge of child welfare, adolescent development, behavior management, parenting issues, and related topics, ability to exercise independent judgment as part of the clinical team.
Bachelor’s degree in Human Services, Psychology, Child Development, Sociology, etc.
Minimum of 2 years of direct and substantial experience working with children, youth and families.
Must be 21+ years old, have a High School Diploma or GED, a valid driver’s license, daily use of a car on site and be available by telephone for daily contact.